Returns

Return & Refund Policy

Thanks for shopping with helping local Balinese Farmers to survive at www.AgroBaliFarm.com

As a small business that helps farmers to market their products. We do not accept returned items that have been purchased.
However, if you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 3 calendar days to return an item from the date you received it.
To be eligible for a return;

• Your item must be unused and in the same condition that you received it
• Your item must be in the original packaging
• Confirmation of your ID and the fact of purchase and its conditions (commodity or cash receipt)
• The return application should be submitted within a 14 days from the purchase.

Refunds

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

Refunds are made within 5 working days from the moment we receive the returned product, you’ll receive a relevant email notification. If refund is issues to a bank account, refund period could be increased due to the bank’s terms on processing payments, contact your bank for details.

Need help?

Contact us at {email} for questions related to refunds and returns.